Nobody's Perfect!

Again, I would like to let everyone know, I appreciate all of my customers. All are very special to me. I get wonderful e-mails from some that really make my day.
I really strive to make your shopping and purchasing experience with you perfect. I would really like for all of my customers, when they have time, to please e-mail me if there is something you would like me to add or subtract from my listings. I really do appreciate critizism or compliments.

Do any of you remember when getting evaluations at work, there was always a supervisor that wouldn't give you a perfect rating no matter how good you were. They always would say "No one is perfect. There is always room for improvement." Even though they would tell you, they couldn't find anything wrong with my performance or suggest how to do better. Well, that's kinda how I been feeling lately. I have been checking my detailed seller ratings. Even though they are good, I find some of them are lowering for some strange reason. I feel I have received wonderful and terrific feedbacks. I would just like to mention a couple of detailed ratings that are lowering.

The main one that has lowered is the detailed rating regarding shipping costs. I can not figure out how I can send packages any cheaper. First of all, all my cards are very 3D and therefore are heavier that normal flat cards. My actual cost for me to send one card is 1.52 postage, with delivery confirmation, and a bubble envelope costs around 20 cents for the small ones and 27 cents for the larger ones. I am lucky my mother has a Sams club card, and I can get them for that reasonable price. Oh my, I guess I may be making 3 cents. Of course that does take into consideration the gas to drive 40 miles to get these and the cost of the cello envelopes I use to put on each card. Also, sometimes even though my additional card is only 25 cents it has cost more to ship. Many people charge 1.75 plus .50 for each one after that. I try to reward the customer who purchases more with a better deal.

The next rating that has lowered is my description. I realize I don't take the time to itemize each different card with exactly what I use to make that card, but, I had a wonderful ebay card buyer that told me to not waste precious time doing that. I could be spending that time on making more cards. She said most people don't really read it anyway. They look at the photos. I did purchase a better digital camera in February and think that really did make a difference. I always heard a picture is worth a thousand words.

I really am not complaining. I just want to make everybody as satisfied as possible. I know I am not perfect and there is always room for improvement. That is the reason I am posting this. I would really like it, if you would e-mail and tell me truthfully how I could make it better.

Again, I appreciate every one of you and look forward to continue improving in any way possible.

Have A Wonderful and Blessed Day!!
Linda :o)